Shipping & Return Policy


We ship orders anywhere in the world. It takes 1-3 business days for our orders to ship out. All rates are calculated by Canada Post. Delivery frames are dependent on postage chosen, but please allow up to 7 business days within Canada, 14 business days within the US and 28 business days internationally. 

Custom Monogramming: If your purchase includes custom monogramming, please allow up to an additional 7 business days for fulfillment.

*Local Pick-Up Hours* - 5618 Briand, Montreal, QC H4E 0A1

    • Monday: 10-4
    • Tuesday: Closed
    • Wednesday: 10-4
    • Thursday: 10-4 
    • Friday: 10-2

Refund Policy:

At this time, we do not offer any refunds - only exchanges. The customer has 7 business days to contact customer service ( or through contact page) to process an exchange. All monogrammed items are not eligible for exchange due to customized nature. All discounted merchandise is final sale.